LEGAL REFERENCE

Aapke Personal Malumaat Ka Hifazat

ek806 par aapke privacy ko hum seriously lete hain. Jab aap apna account kholte ho, JazzCash ya Easypaisa se deposit karte ho, ya live tables khelte ho, aapka...

Encryption aur SecurityData Collection ClarityPakistan-Compliant Practices
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ek806 Aapke Personal Malumaat Ka Hifazat

Hamara Privacy Approach aur Jurisdiction

ek806 Pakistan mein operate karta hai aur supported ilaqon ke local laws follow karta hai. Jab aap account banate ho, hum aapka naam, mobile number, aur payment details collect karte hain — sirf account verification aur withdrawal processing ke liye. Ager aap SadaPay ya Raast use karte ho, wo payment provider apna privacy policy follow karte hain, aur hum unke saath responsibly

kaam karte hain. Aapka account data server par encrypted stored hota hai. Withdrawals verify hone se pehle identity check hota hai. Hum aapke data ko third parties ko nahi bechte, aur spam calls ya unsolicited messages na send karte hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY CONCERNS

Ager Aap Se Sawaal Ho Ya Complaint Ho

Aapke privacy ke baare mein sawaal hain? Hamara support team 24/7 available hai. Complaint file karne ya apne data ke baare mein jaanne ke liye direct hum se contact karo. Hum response dunga within 48 hours.

Team online

Email Support

[email protected] par email karo. Hum aapke message ko padhenge aur detailed jawab dunga — wallet-related data matters, account security concerns, ya data deletion requests.

In-App Help

Aapke account mein Settings → Privacy & Security tab open karo. Wahan quick questions ke liye chatbot available hai ya direct support team ko message kar sakte ho.

Phone Line

Supported hours mein +92 hmaray contact centre par phone karo. Privacy concerns aur data access requests ke liye dedicated line available hai.

SECURITY PRACTICES

Hum Kaise Trust Build Karte Hain

ek806 ka privacy setup straightforward aur transparent hai. Hum third-party audits allow karte hain, encryption standards follow karte hain, aur your account permissions clear rakhte hain. Jab aap...

Encrypted Connections

Sab data HTTPS aur SSL encryption ke through travel karta hai. JazzCash, Easypaisa, SadaPay, aur Raast transactions tokenized hote hain...

Regular Security Audits

Hum quarterly vulnerability scans karate hain aur third-party penetration testing allow karte hain. Ager koi issue mila, hum usey immediately...

Account Access Logs

Aap apne account mein login history dekh sakte ho — location, device type, aur timestamp. Ager unauthorized access lag rahe...

Payment Compliance

JazzCash, Easypaisa, SadaPay aur Raast ke saath hum PCI-DSS standards follow karte hain. Hum aapka banking info kabhi store nahi...

Data Retention Policy

Closed accounts ka data 90 days tak stored rehta hai, phir securely delete hota hai. Active accounts ka data sirf...

Transparency Reports

Hum quarterly reports publish karte hain — data requests ki count, security incidents log, aur resolution timelines. Ye reports publicly...

Hamara Privacy Policy Across Devices

Chahe aap mobile par login karo ya desktop par, privacy protections same hain. JazzCash, Easypaisa, SadaPay aur Raast — sab payment methods same encryption level par rakhte hain...

Mobile App PrivacyAndroid aur iOS app mein same HTTPS encryption active hota hai. Biometric login (fingerprint / face) sirf device par validate hota hai — server par nahi save hota.
Browser Access PrivacyDesktop browser session same 256-bit SSL certificate use karta hai. Cookies only session tracking ke liye, tracking ads nahi. Cookies settings mein clear kar sakte ho.
Payment Method ParityJazzCash, Easypaisa, SadaPay ya Raast — teeno mein same verification aur fraud-check protocols hain. Hum payment method ke basis par bias nahi karte.
Account Recovery ConsistencyAger account locked ho gaya, recovery process same raha chahe aap mobile se attempt karo ya desktop se. SMS OTP, email verification, identity proof — sab consistent.
Withdrawal Data HandlingLive tables se withdrawal ho ya slots se, bank mein paise transfer hote waqt aapka account data encrypted rehta hai. Paise aapke JazzCash / Easypaisa wallet mein 2-4 hours mein clear hota hai.
Cross-Device Session SecurityAap multiple devices se login kar sakte ho, lekin one-time password new device par mandatory hota hai. Session data devices ke beech sync nahi hota bina encryption ke.
Policy Update NotificationsAger privacy policy change ho, hum email aur in-app notification send karte hain. Aap 14 days ke andar opt-out kar sakte ho — agar nahi karte to niya terms accept maane jaate ho.
ACCOUNT TRANSPARENCY

Aapka Account, Aapka Control

ek806 par aap dekh sakte ho exactly kaunse personal details aapke saath stored hain. Aap apna profile view kar sakte ho, payment methods manage kar sakte ho, aur...

Profile View & Edit Settings mein aapka stored name, email, phone aur address dekh...
Payment Method Management Aapne jo JazzCash, Easypaisa, SadaPay ya Raast accounts link kiye...
Data Export Request Account Settings mein 'Download My Data' option hota hai. Aap...
Login Activity Dashboard Recent logins, failed login attempts, IP addresses, aur device types...
Notification Preferences Aap control kar sakte ho ke aap ko kaunse notifications...
Account Deletion Option Ager account delete karna ho to 30-day cool-off period hota...

Aapke Sawaal — Hamara Jawab

Passwords hashed aur salted form mein encrypted database mein rahte hain. Banking details — JazzCash, Easypaisa, SadaPay, Raast account numbers — tokenized hote hain. Actual card numbers kabhi store nahi hote. Withdrawal ke waqt only secure token use hota hai.

Bilkul nahi. Aapki gameplay history aapka private account data hai. Kisi ko nahi batate. Live table sessions encrypted logs mein rehte hain, aur sirf aap hi apne activity dekh sakte ho. Hum leaderboards publish nahi karte without explicit permission.

SadaPay ko pata chalega ke aapne ek806 ko payment kiya (hum ho-gaya merchant). Lekin ek806 ka specific game history ya detailed account activity SadaPay ko nahi deta. Payment provider aur gaming platform data separate rehte hain.

Hum aapke location request karte hain sirf supported regions verify karne ke liye — jahan local qanoon ijazat deta hai. Exact GPS location collect nahi karte. IP address aur country detect karte ho, lekin yeh sirf compliance ke liye, tracking nahi.

Withdrawal verification mein sirf aapka account name, withdrawal amount, aur bank reference number transmit hota hai. Full account details nahi. Bank aur ek806 ke beech encrypted, secure connection hota hai. Verification normally 2-4 hours mein clear hota hai.

Account compromise hone par hum immediate action lete hain — session logout, withdrawal freeze pending verification. Aapka JazzCash, Easypaisa ya Raast wallet alag alag protected hota hai — hacker ko wo directly access nahi mil sakte. Hum support team ke saath dispute file kar sakte ho.

Haan. Settings mein 'Request Account Deletion' option hota hai. 30-day cool-off period ke baad account permanently delete ho jata hai aur sab personal data securely wipe ho jata hai. Legal records sirf tax / fraud compliance ke liye anonymized form mein stored rahte hain.